This means your user account will no longer be active on our service, and your data will be automatically deleted in the normal course of business with no further notice to you.
You can disable your SpiderOak account at any time by signing in and canceling it either online or in the application itself. Most browsers have an option for disabling cookies, but if you disable them you may not be able to log into your SpiderOak account. We use cookies to identify whether you have logged in and recognize that your web browser has accessed our servers before, and we may associate that information with your account. We use cookies to enable our servers to recognize your web browser and tell us how and when you use the SpiderOak websites. If that happens, SpiderOak will take reasonable steps to make sure your information continues to be treated consistently with this privacy policy. If all or part of SpiderOak is sold, merged, or otherwise transferred to another company in the future, your information may be transferred as part of that transaction. We may disclose aggregate, non-identifying information about how our users use SpiderOak products. When you share files with others through SpiderOak, your username, share id and/or first and last name may be visible to other people.Īggregate information.
Refer to your organization’s internal policies for more information. If you use our Groups, Enterprise Backup, or Semaphor products, your administrator may be able to access and control your account. With Groups, Enterprise Backup, and Semaphor admins. Take a look at those companies’ privacy policies to learn more about their data practices. Please note that this Privacy Policy explains SpiderOak’s practices only, and doesn’t cover the practices of other services. They include Stripe, PayPal, ZenDesk, and Base CRM. Those third parties access and use the information we share with them only on our behalf. We may share your information with third-party services helping us provide our products and services. With third parties helping us provide SpiderOak. Nothing in this policy is intended to limit any legal objections or defenses you might have to demands to compel disclosure of your information, including demands from the government. We may disclose your information without giving you prior notice if we believe it’s necessary to prevent imminent and serious bodily harm to a person. If we are going to release your information, our policy is to provide you with notice unless we are prohibited from doing so by law or court order (e.g., an order under 18 U.S.C. We may disclose your information if we believe it is reasonably necessary to comply with a law, regulation, or valid legal process. We may share your information with your consent, after letting you know what information will be shared and with whom. SpiderOak never sells your information or shares it with third-party advertisers. We share your personally identifiable information only in the limited circumstances below. We use your information internally only as necessary to accomplish these goals. We use your personal information to keep SpiderOak running, understand how you use our service, customize your experience, prevent abuse, provide customer support, sell and market our products, and improve SpiderOak. Additionally, some of our products have access to your team or group name and the number of members in a team. This includes data about your device, software, and the operating system you use when accessing our service, approximate amount of data stored on our service, your Internet Protocol address, system-generated error messages for your account, and the date and time of each request you make to SpiderOak. We receive some information automatically when you use any SpiderOak product. If you select a SpiderOak plan that requires payment, we’ll also ask you for billing information. You may use your email address as your username, but it’s not required. When you create a SpiderOak account, we ask you to choose a username and passphrase. When we collect, store, use, or share information differently among these products, we’ll note that below.Īccount Information.
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